TheTravelSecret Privacy Policy
Last Updated on January 9th, 2020
LUCKY DIME, LLC, A CALIFORNIA LIMITED LIABILITY COMPANY DBA THE TRAVEL SECRET (“COMPANY”) HAS A STRONG COMMITMENT TO RESPECTING YOUR CONCERNS ABOUT PRIVACY. WE UNDERSTAND THAT YOU MAY HAVE QUESTIONS ABOUT HOW THIS WEBSITE COLLECTS AND USES THE INFORMATION IT GATHERS. WE HAVE CREATED THIS PRIVACY POLICY ("POLICY") TO INFORM YOU OF THE PRIVACY PRINCIPLES THAT GOVERN THIS WEBSITE. YOUR TRUST AND CONFIDENCE ARE OUR HIGHEST PRIORITY.
IF AFTER REVIEWING THIS POLICY, YOU STILL HAVE ANY QUESTIONS OR CONCERNS PLEASE CONTACT US USING THE INFORMATION AT THE BOTTOM OF THIS POLICY.
PRIVACY OF USER INFORMATION
ON THETRAVELSECRET.COM (“WEBSITE”), WE REQUEST AND COLLECT BASIC PERSONAL INFORMATION NECESSARY TO CREATE YOUR ACCOUNT AND PERFORM ACTIVITIES ON THE WEBSITE SUCH AS VACATION REQUESTS, BOOKING A RESERVATION OR OTHER SERVICES OFFERED. WE DO NOT SELL, RENT, OR GIVE AWAY THIS INFORMATION, BUT WE DO SHARE PERTINENT INFORMATION WITH THIRD PARTIES, AFFILIATES AND SUBSIDIARIES WHERE RELEVANT. YOU WILL NEVER BE TRICKED INTO SIGNING UP FOR ANYTHING. OPTIONS TO RECEIVE MORE INFORMATION WILL ALWAYS BE CLEARLY EXPLAINED TO YOU AND YOUR PARTICIPATION IN ANY PROMOTION IS STRICTLY OPTIONAL. FURTHER, YOU WILL ALWAYS BE ABLE TO OPT-OUT OF ANY MAILING OR PROMOTION YOU NO LONGER WISH TO RECEIVE.
WE MAY ALSO RELEASE YOUR INFORMATION WHEN WE BELIEVE RELEASE IS APPROPRIATE TO COMPLY WITH THE LAW, ENFORCE OUR POLICIES, OR PROTECT OUR OR OTHERS’ RIGHTS, PROPERTY, OR SAFETY.
NON-PERSONALLY IDENTIFIABLE VISITOR INFORMATION MAY BE PROVIDED TO OTHER PARTIES FOR MARKETING, ADVERTISING, OR OTHER USES.
PAYMENT INFORMATION
WE OFFER THE USE OF A SECURE SERVER. ALL SUPPLIED SENSITIVE/CREDIT INFORMATION IS TRANSMITTED VIA SECURE SOCKET LAYER (SSL) TECHNOLOGY AND THEN ENCRYPTED INTO OUR PAYMENT GATEWAY PROVIDERS DATABASE ONLY TO BE ACCESSIBLE BY THOSE AUTHORIZED WITH SPECIAL ACCESS RIGHTS TO SUCH SYSTEMS, AND ARE REQUIRED TO KEEP THE INFORMATION CONFIDENTIAL.
AFTER A TRANSACTION, YOUR PRIVATE INFORMATION (CREDIT CARDS, SOCIAL SECURITY NUMBERS, FINANCIALS, ETC.) WILL NOT BE STORED ON OUR SERVERS.
RELATED SERVICES
TO PROVIDE YOU WITH A SINGLE SOURCE FOR PURCHASING ACCOMMODATIONS AND OTHER TRAVEL PRODUCTS AND SERVICES WE HAVE ENTERED INTO AGREEMENTS WITH SELECT REPUTABLE THIRD PARTY TRAVEL COMPANIES THAT OWN OR AGGREGATE INVENTORY AND INFORMATION. IF YOU CHOOSE TO PURCHASE AN ACCOMMODATION OR TRAVEL PRODUCT OR SERVICE FROM THE WEBSITE, IT IS NECESSARY FOR YOU TO PROVIDE PERSONALLY IDENTIFIABLE INFORMATION TO EXECUTE THE PURCHASE. THIS INFORMATION IS THEN PROVIDED TO THE SUPPLIERS (E.G. RESORTS) FOR PROCESSING. PLEASE NOTE THAT ANY PERSONALLY IDENTIFIABLE INFORMATION YOU SUPPLY DIRECTLY TO ANOTHER SUPPLIER, SERVICING OR FULFILLMENT COMPANY IN ANY MANNER IN THE PAST OR IN THE FUTURE IS SUBJECT TO THEIR PRIVACY STATEMENT AND PRACTICES FOR WHICH COMPANY TAKES NO LIABILITY OR RESPONSIBILITY. THESE THIRD PARTY SITES HAVE SEPARATE AND INDEPENDENT PRIVACY POLICIES. WE THEREFORE HAVE NO RESPONSIBILITY OR LIABILITY FOR THE CONTENT AND ACTIVITIES OF THESE LINKED SITES. NONETHELESS, WE SEEK TO PROTECT THE INTEGRITY OF OUR WEBSITE AND WELCOME ANY FEEDBACK ABOUT THESE SITES.
DO-NOT TRACK REQUESTS
OUR WEBSITE AND APPLICATION INCLUDES THIRD-PARTY APPLICATIONS THAT TRACK VISITORS. THE FOLLOWING APPLICATIONS DO NOT RESPOND TO DO-NOT-TRACK (“DNT”) REQUESTS. CLICKING ON THE LINKS WILL BRING UP THEIR PRIVACY POLICIES: FACEBOOK AND GOOGLE. THOSE APPLICATIONS THAT DO RESPOND TO DNT DO NOT DROP COOKIES INTO VISITORS’ BROWSERS. WE DO NOT RESPOND TO DNT REQUESTS.
THE USE, STORAGE AND SECURITY OF INFORMATION
OUR WEBSITE USES "COOKIE" TECHNOLOGY. "COOKIES" ARE ENCRYPTED STRINGS OF TEXT THAT A WEBSITE STORES ON A USER'S COMPUTER. OUR WEBSITE REQUIRES THE USE OF COOKIES FOR SECURITY PURPOSES. COOKIES ALSO ENABLE US TO CUSTOMIZE OUR WEBSITE AND OFFERINGS TO YOU AND PROVIDE YOU WITH A BETTER ONLINE EXPERIENCE. COOKIES DO NOT CORRUPT OR DAMAGE YOUR COMPUTER, PROGRAMS, OR COMPUTER FILES.
YOU MAY SET YOUR BROWSER TO BLOCK COOKIES (CONSULT THE INSTRUCTIONS FOR YOUR PARTICULAR BROWSER ON HOW TO DO THIS), ALTHOUGH DOING SO WILL ADVERSELY AFFECT THE USABILITY AND FUNCTIONALITY OF THE WEBSITE.
WHILE NO INTERNET SITE CAN GUARANTEE SECURITY, WE USE PHYSICAL, ELECTRONIC, AND ADMINISTRATIVE SAFEGUARDS TO ASSIST US IN PREVENTING UNAUTHORIZED ACCESS, MAINTAINING DATA ACCURACY, AND CORRECTLY USING YOUR PERSONAL INFORMATION. EXCEPT AS SPECIFIED IN THIS PRIVACY POLICY, WE USE COMMERCIALLY REASONABLE EFFORTS TO LIMIT ACCESS TO YOUR PERSONAL INFORMATION TO THE EMPLOYEES, AGENTS, AND OFFICERS WHO NEED THE INFORMATION TO CARRY OUT THEIR JOBS.
CONDITIONS OF CONTACT BY COMPANY
AS A REGISTERED USER, YOU'LL RECEIVE OUR E-MAIL NEWSLETTER AND ANY OTHER OFFER INFORMATION THAT YOU REQUEST. YOU MAY RECEIVE E-MAILS ASSOCIATED WITH YOUR ACTIVITIES ON THE SITE SUCH AS TRAVEL CONFIRMATIONS, UPDATES TO YOUR ITINERARY, AND INFORMATION ASSOCIATED WITH OTHER TRIPS YOU HAVE TAKEN OR REQUESTED AS AN ANSWER IN RESPONSE TO YOUR INQUIRY.
TO BE IN COMPLIANCE WITH CAN-SPAM, WE AGREE TO THE FOLLOWING:
      • NOT USE FALSE OR MISLEADING SUBJECTS OR EMAIL ADDRESSES.
      • IDENTIFY THE MESSAGE AS AN ADVERTISEMENT IN SOME REASONABLE WAY.
      • INCLUDE THE PHYSICAL ADDRESS OF OUR BUSINESS OR SITE HEADQUARTERS.
      • HONOR OPT-OUT/UNSUBSCRIBE REQUESTS QUICKLY.
      • ALLOW USERS TO UNSUBSCRIBE BY USING THE LINK AT THE BOTTOM OF EACH EMAIL.
IF AT ANY TIME YOU WOULD LIKE TO UNSUBSCRIBE FROM RECEIVING FUTURE EMAILS, YOU CAN JUST FOLLOW THE INSTRUCTIONS AT THE BOTTOM OF EACH EMAIL.
YOU MAY ALSO RECEIVE COMMUNICATIONS VIA TEXT MESSAGING SERVICE, INCLUDING MULTIPLE REOCCURRING MESSAGES (MESSAGING AND DATA RATES MAY APPLY). CUSTOMIZE YOUR MESSAGE-BASED INTERACTIONS BY REPLYING TO MESSAGES WITH KEYWORDS:
• “STOP” TO OPT OUT OF THE MESSAGING SERVICE;
• “RESUME” TO OPT BACK IN; OR
• “HELP” TO RECEIVE ASSISTANCE WITH THE MESSAGING SERVICE.
AS MOBILE ACCESS AND TEXT MESSAGE DELIVERY IS SUBJECT TO YOUR MOBILE CARRIER NETWORK AVAILABILITY, SUCH ACCESS AND DELIVERY IS NOT GUARANTEED. CONSENT TO THESE TERMS IS NOT A CONDITION OF PURCHASE.
ADVERTISING AND THIRD PARTY LINKS
SOME COMPANY ADVERTISERS, AFFILIATE PARTNERS AND THEIR SUBSIDIARIES MAY DISPLAY OFFERS OUTSIDE OF TRAVEL AVAILABLE TO WEBSITE USERS AND MEMBERS, IF YOU CHOOSE TO LEARN MORE ABOUT THOSE OFFERS YOU MAY BE REQUIRED TO LINK TO THEIR WEBSITES AND/OR SUBMIT PERSONALLY IDENTIFIABLE INFORMATION DIRECTLY TO THE CORRESPONDING SERVICING OR FULFILLMENT ENTITY. WE DO NOT ENDORSE OR HAVE CONTROL OVER POLICIES OF THIRD PARTIES OR THEIR WEBSITES.
THE COMPANY IS ONLY RESPONSIBLE FOR THE PRIVACY POLICY AND CONTENT OF THIS WEBSITE. WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE USE OF COOKIES ON WEBSITES THAT YOU HAVE ACCESSED THIS WEBSITE FROM AND TO THE NON-COMPANY WEBSITES THAT YOU MAY ACCESS FROM THIS WEBSITE.
CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE
WE ARE IN COMPLIANCE WITH THE REQUIREMENTS OF COPPA (CHILDRENS ONLINE PRIVACY PROTECTION ACT). WE DO NOT COLLECT ANY INFORMATION FROM ANYONE UNDER 13 YEARS OF AGE. OUR WEBSITE, APPLICATION, PRODUCTS AND SERVICES ARE ALL DIRECTED TO PEOPLE WHO ARE AT LEAST 13 YEARS OLD OR OLDER. IF YOU BELIEVE THAT THE INFORMATION OF PEOPLE WHO ARE 12 OR YOUNGER HAS BEEN COLLECTED, PLEASE CONTACT US IMMEDIATELY AT SUPPORT@THETRAVELSECRET.COM.
YOUR CALIFORNIA PRIVACY RIGHTS
AS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83, A CALIFORNIA RESIDENT WHO HAS PROVIDED PERSONAL INFORMATION TO A BUSINESS WITH WHOM THEY HAVE ESTABLISHED A BUSINESS RELATIONSHIP FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES (“CALIFORNIA CUSTOMER”) IS ENTITLED TO REQUEST INFORMATION ABOUT WHETHER THE BUSINESS HAS DISCLOSED PERSONAL INFORMATION TO ANY THIRD PARTIES FOR THE THIRD PARTIES’ DIRECT MARKETING PURPOSES. IN GENERAL, IF THE BUSINESS HAS MADE SUCH A DISCLOSURE OF PERSONAL INFORMATION, UPON RECEIPT OF A REQUEST BY A CALIFORNIA CUSTOMER, THE BUSINESS IS REQUIRED TO PROVIDE A LIST OF ALL THIRD PARTIES TO WHOM PERSONAL INFORMATION WAS DISCLOSED IN THE PRECEDING CALENDAR YEAR, AS WELL AS A LIST OF THE CATEGORIES OF PERSONAL INFORMATION THAT WERE DISCLOSED.
CALIFORNIA AND OTHER CUSTOMERS MAY REQUEST FURTHER INFORMATION ABOUT OUR COMPLIANCE WITH THIS LAW BY EMAILING US AT SUPPORT@THETRAVELSECRET.COM. PLEASE NOTE THAT WE ARE ONLY REQUIRED TO RESPOND TO ONE REQUEST PER CUSTOMER EACH YEAR.
THE FOLLOWING APPLIES TO INDIVIDUALS WHOSE PERSONAL DATA FALLS UNDER THE JURISDICTIONS SUBJECT TO THE E.U.’S GENERAL DATA PROTECTION REGULATION (GDPR):
LUCKY DIME, LLC IS THE DATA CONTROLLER FOR YOUR PERSONAL DATA. YOUR CONSENT TO OUR USE OF THE PERSONAL DATA PROVIDES US WITH A LAWFUL BASIS FOR SUCH USE. WE WILL RETAIN THE PERSONAL DATA INDEFINITELY UNLESS YOU INSTRUCT US TO DELETE IT OR WE INFORM YOU OTHERWISE. IF YOU FEEL THAT THERE IS A PROBLEM WITH HOW THE PERSONAL DATA HAS BEEN HANDLED, YOU HAVE THE RIGHT TO REGISTER A COMPLAINT WITH A SUPERVISORY AUTHORITY.
TERMS AND CONDITIONS
PLEASE ALSO VISIT OUR TERMS AND CONDITIONS SECTION ESTABLISHING THE USE, DISCLAIMERS, AND LIMITATIONS OF LIABILITY GOVERNING THE USE OF OUR SERVICES AT SUPPORT@THETRAVELSECRET.COM.
YOUR CONSENT
BY USING OUR SERVICES, YOU CONSENT TO OUR PRIVACY POLICY.
CHANGES TO OUR PRIVACY POLICY
WE MAY MAKE CHANGES TO THIS POLICY FROM TIME TO TIME. WHEN WE DO, WE WILL REVISE THE "LAST UPDATED" DATE. UNLESS WE STATE OTHERWISE, CHANGES ARE EFFECTIVE WHEN WE POST OR NOTIFY YOU OF THEM. IT IS YOUR RESPONSIBILITY TO REVIEW THESE TERMS FREQUENTLY AND TO REMAIN INFORMED OF ANY CHANGES TO THEM. THE THEN-CURRENT VERSION OF THESE TERMS WILL SUPERSEDE ALL EARLIER VERSIONS. YOU AGREE THAT YOUR CONTINUED USE OF OUR SERVICES AFTER SUCH CHANGES HAVE BEEN PUBLISHED TO OUR SERVICES WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH REVISED TERMS.
IF WE DECIDE TO CHANGE OUR PRIVACY POLICY, WE WILL UPDATE THE PRIVACY POLICY MODIFICATION DATE.
CONTACTING THE WEBSITE
IF YOU HAVE ANY QUESTIONS REGARDING THIS POLICY, PLEASE CONTACT US BY EMAIL AT SUPPORT@THETRAVELSECRET.COM OR MAIL YOUR LETTER TO THE ADDRESS BELOW:

THE TRAVEL SECRET
7220 TRADE STREET, SUITE 212
SAN DIEGO, CA 92121
 UNITED STATES

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